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Pixel Computers Warranty Statement

The limited warranty on your Pixel Computers Server/Workstation covers parts and labour against defects in material or workmanship for a period of twelve months from the original date of purchase.
For the purpose of this Limited Warranty ``Pixel Computers'' means Pixel Computers Bangalore, for products purchased in the India. Pixel Computers warrants the computer hardware product ``The Product'' against defects in materials or workmanship as follows:

  Labour

For a period of twelve (12) months from the original date of purchase or installation which ever comes earlier from Pixel Computers or a Pixel Computers authorized reseller, Pixel Computers will repair defects in material or workmanship in the Product at no charge.

Parts

For a period of twelve (12) months from the original date of purchase or installation which ever comes earlier from Pixel Computers or a Pixel Computers authorized reseller, Pixel Computers will supply, at no charge, new or rebuilt, at Pixel Computers' option, replacement parts in exchange for defective parts. Any replacement parts will be warranted for the remainder of the original warranty period or thirty (30) calendar days from installation by Pixel Computers or Pixel Computers' authorized service personnel, whichever is longer. All hardware returns for repair must be packaged in the original or equivalent packing. If packaging other than the original is used the customer will be responsible for all damages incurred while shipping to the service center. All defective parts replaced under this Limited Warranty will become the property of Pixel Computers.
This Limited Warranty covers only the hardware components packaged with the Product. It does not cover technical assistance for hardware or software usage and it does not cover any software products whether or not contained in the Product; Pixel Computers excludes all warranties express or implied in respect of any software provided with the product and any such software is provided ``AS IS'' unless expressly provided for in any enclosed software limited warranty.
This Limited Warranty is non-transferable. Proof of purchase in the form of a bill of sale (which is evidence that the Product is within the warranty period) must be presented to obtain warranty service if requested by Pixel Computers support personnel. With respect to all service provided, it is your responsibility prior to Product service to backup the contents of your hard drive, including any data you have stored or software you have installed on the hard drive. It is likely that the contents of your hard drive will be lost or formatted in the course of service and Pixel Computers will not be responsible for any damage to or loss of any programs, data or other information stored on any media or any part of any Product serviced hereunder or any consequential damages resulting therefrom.

IF DURING THE REPAIR OF THE PRODUCT THE CONTENTS OF THE HARD DRIVE ARE ALTERED, DELETED, OR IN ANY WAY MODIFIED, PIXEL COMPUTERS IS NOT RESPONSIBLE WHATSOEVER. YOUR PRODUCT WILL BE RETURNED TO YOU CONFIGURED AS ORIGINALLY PURCHASED (SUBJECT TO AVAILABILITY OF SOFTWARE.)

Repair or replacement of defective parts or hardware as provided under this Limited Warranty is the exclusive remedy of the consumer. Pixel Computers shall not be liable for any incidental or consequential damages or other damages including but not limited to, loss of profits, loss of revenue, loss of data, loss of use of the Product or any express or implied warranty, breach of contract, negligence, strict liability or any other legal theory related to this Product. Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose on this product is limited in duration to the duration of this warranty.

Support (Service Contract)

Technical Support is available Monday through Friday 7am to 7pm IST. Prior to placing your call, please have available the model and specific configuration for your Product and a detailed description of the problem.
For Product support, online knowledge base, frequently asked questions, and free updates via the Internet: http://www.pixelconsulting.net/support
For Product information, service assistance, resolution of a service problem, or technical assistance, call:
+90-80- 3318661 FAX +91-80-3318662 email: pixels@vsnl.com

Pixel Computers reserves the right to make any modifications to this warranty statement at any time without notice.

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